SIGUCCS 2019 has ended

Create Your Own Event

SIGUCCS 2019

9:00am CST

Solve and Evolve: Practical Applications for Knowledge-Centered Service Treme, 2nd floorBecky Lineberry

1:00pm CST

Overhauling our PC Inventory System—How Student Workers Saved the Day Treme, 2nd floorTimothy Palumbo • Grant Hittinger

8:45am CST

Organizing Decentralized Helpdesks Treme, 2nd floorKarl Owens

10:15am CST

Teaching an Old Yellow Jacket New Tricks – Change Management at Georgia Tech Treme, 2nd floorVicki Rogers

11:30am CST

Access Service Unbound: A Customer-Focused Service Model for the 21st Century Treme, 2nd floorEmy Decker • Verstell Agee

1:30pm CST

Building Bridges to Outstanding Customer Service: Improving Help Desk Efficiencies 5000%* Through Student Training PoydrasDeb Meyer • Josh Savoy • Patti Mitch Creating a "Phoenix" Service Desk from the Ashes Treme, 2nd floorMax Cohen • Kirsten Petersen • Andrew Wheeler Jamf is a verb! Have you been jamfed? Pelican 1Cristina Koorie • Devin Jayetileke